Frequently asked questions

1. What delivery options do you offer?

We prefer to deliver the product using the same. However depending on the location we may opt for other reliable courier service or India Post.

2. How can I change my name or address?

Once the order is confirmed it goes in the process immediately. hence we request you to ensure correct data is given.

3. How do I take care of fabric ?

Usually, our products are so prepared such that it can be hand washed. But incase of silk, hand embroidered or garments with such embellishment should only be dry cleaned.

Also refer the fabric care section mention with each products

4. How long will it take me to get my order ?

We ensure for faster delivery. Usually it take 7-10 days for delivering the ordered product.

In prevailing COVID times, due to prevailing local rules it may take longer than expected

5. How can I check the status of my order?

We will notify you by an email when your order ships. Also you can contact us on [email protected]

6. Do I need an account to shop at your online store ?

Yes  you need to create an account  to shop with us.  However, by creating an online account you can

* Check out faster

* Update and save your details

* Review past order

* Save and view your whishlist

* Be informed about sales and special offers

7. How can I contact you?

You can reach us on our email: [email protected]

8. How do I return or exchange my order ?

We do not offer any exchange/return. For more details please refer the return policy

9. Can I cancel or exchange my order?

We being processing orders as soon as they are placed for this reason we are unable to cancel or make changes to order.

Let's Connect

Give us a call or fill in the form below and we will contact you. We endeavor to answer all inquiries within 24 hours on business days.

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