- We have a flat delivery charge of Rs. 150 if purchase value is less than Rs. 1500/00. If the order value is more than Rs. 1500/00 shipping is free within India.
- Before payment you shall be prompted for billing details and shipping address. We request buyers to provide complete & accurate details like name, delivery address, PIN Code, phone number for speedy delivery and ease of finding delivery address before confirming order and making payment. In the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information) the order shall be deemed to be cancelled. Refund of such cancelled order shall be given but the courier charges and administrative charge @ Rs. 350 shall be deducted.
- We accept order of products upon availability in stock and put all efforts to dispatch the ordered product within 3-4 working days. If we realise after acceptance of order about unavailability of stock or quality issue in the product, we will inform you within 2 working days and refund the money in your account.
- We put all efforts to ensure delivery of ordered product within 5-7 working days after placing order. In order to ensure delivery in timely fashion and good condition, we prefer to ship product through preferred shipping partner India Post. However, depending on the location and logistics convenience, it is at our discretion to opt any other shipping service.
- According to shipping service’s rules and practice, they may attempt to deliver the product to buyer once or more time. However maximum 3 attempts will be made to deliver the product. If customer remains unavailable the order shall be treated as cancelled. In such event the seller Lissome Art shall refund the payment after deduction of shipping charges at actuals and management fees of Rs. 150 per article.
- Despite the reasonable efforts delivery may be delayed due to unforeseen conditions like inclement weather, strike, riots, government’s prohibitory orders or act of God like Floods, Storm, Earth quake and such other reasons.